Privacy policy
This Privacy Policy describes how CuprumLiving collects, uses, and protects your personal information when you visit or make a purchase from www.cuprumliving.com.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
We may collect personal information that you provide directly to us, including:
- Name
- Email address
- Shipping address
- Billing address
- Phone number
- Order information
- Payment information
- Customer support messages
- Marketing preferences
We may also collect certain information automatically when you visit our website, such as:
- IP address
- Browser type
- Device information
- Pages viewed
- Time spent on the website
- Referring website
- Cookies and similar tracking technologies
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Confirm payments
- Ship products
- Provide order updates and customer support
- Respond to questions or requests
- Improve our website and customer experience
- Prevent fraud and protect our store
- Send marketing emails, if you have opted in
- Comply with legal obligations
Payment Information
Payment information is processed securely by our payment providers.
CuprumLiving does not store full credit card numbers on our servers.
Email Marketing
If you subscribe to our email list, we may send you updates, product launches, promotions, and brand content.
You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us at support@cuprumliving.com.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, analyze website traffic, remember preferences, and support marketing activities.
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect parts of the website experience.
Sharing Your Information
We may share your information with trusted third-party service providers who help us operate our business, including:
- Shopify and ecommerce service providers
- Payment processors
- Shipping carriers
- Email marketing platforms
- Analytics providers
- Advertising platforms
- Fraud prevention and security services
We only share information as necessary to provide our services, operate our store, comply with legal obligations, or protect our rights.
We Do Not Sell Personal Information
CuprumLiving does not sell your personal information for money.
Depending on your location and the tools used on our website, certain advertising or analytics activities may be considered “sharing” of personal information under some privacy laws. Where required, you may have the right to opt out of such sharing.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, including order fulfillment, customer support, legal, tax, accounting, and fraud prevention obligations.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Request information about how your data is used
- Opt out of certain data sharing activities, where applicable
To exercise your privacy rights, please contact us at support@cuprumliving.com.
California Privacy Notice
If you are a California resident, you may have additional rights under California privacy laws, including the right to know, delete, correct, and opt out of certain sharing of personal information.
To submit a privacy request, please contact us at support@cuprumliving.com.
Security
We take reasonable steps to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of third-party websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
Contact Us
For privacy-related questions or requests, please contact us at:
CuprumLiving
Email: support@cuprumliving.com
Website: www.cuprumliving.com